Refund Policy

Discovery call (₹199)

The ₹199 is a booking fee that reserves your one-on-one time with Sarita.

• If we need to cancel and cannot offer you a suitable alternative time, you receive a full refund.
• If you cancel at least 24 hours before your call, we'll happily refund or reschedule it.
• For cancellations within 24 hours or missed calls, the booking fee is non-refundable, as the slot was held for you.

Empowering Parents course (₹3,999)

This is a digital course with immediate access to the material.

• You may request a refund within 7 days of purchase if you have not completed a significant portion of the course and feel it isn't right for you.
• Once a substantial part of the content has been accessed, the course is non-refundable, as the material has been delivered.

9-Week Transformation Journey (₹29,999)

This is a personalised coaching programme delivered over several weeks.

• Cancel before your first session and you receive a full refund, less any payment-gateway charges.
• Once sessions have begun, refunds are calculated for the sessions not yet used, at the per-session value of the programme. Completed sessions are non-refundable.
• If exceptional personal circumstances arise, talk to us — we'll always try to find a fair and humane solution, including pausing your programme where possible.

How to request a refund

Email saritachughofficial@gmail.com with your name, the programme or call you booked, and the reason for your request. We aim to respond within 3 working days.

How refunds are paid

Approved refunds are returned through Razorpay to your original payment method. Once processed, the amount typically reaches your account within 5–7 working days, depending on your bank.